Queensland Toll Notice Explained: Fees, Payment and Your Options
Received a Queensland toll notice from Linkt?
The first thing to know is that a toll notice or toll invoice is generally not the same as a government infringement fine. It is an early request to pay an unpaid toll, together with any applicable fees.
Do not ignore it. Check the details, confirm that the notice is genuine and act by the due date printed on it.
First, identify which document you received
A Toll Invoice, Notice of Demand, infringement notice and SPER enforcement order are different documents.
What kind of toll document have you received?
Toll matters can move through several stages. Each document means something different, and the consequences become more serious if the matter is left unresolved.
Toll invoice or toll notice
This usually means Linkt has recorded unpaid toll travel connected with your vehicle.
Check the trip, registration and account details. You can then pay the invoice, transfer it to the correct person or dispute it before the due date.
Demand Notice
A Demand Notice is a formal statutory notice issued after the original toll remains unpaid.
Read the notice carefully. You will generally need to pay the amount or provide the required driver information before the deadline.
Penalty Infringement Notice
This means a government authority alleges that the Demand Notice was not properly dealt with.
You generally have 28 days to respond using one of the options listed on the infringement notice.
SPER enforcement order
This means the unpaid infringement has progressed to the State Penalties Enforcement Registry.
Contact SPER promptly to discuss payment, a payment plan or any other options that may be available.
This page focuses mainly on the first stage: receiving a toll invoice or toll notice from Linkt. Acting early may prevent the matter from progressing to a Demand Notice, an infringement or SPER enforcement.
What is a Queensland toll notice?
A Queensland toll notice is normally issued when a vehicle travels on a toll road without the trip being successfully paid through a valid account, pass or other accepted payment arrangement.
Linkt’s current Queensland process says drivers ordinarily have three days after using a toll road to arrange payment before a toll invoice may be issued.
The invoice usually contains:
The vehicle registration number
The date and location of the toll-road trip
The unpaid toll amount
Applicable administration or vehicle-matching fees
An invoice or reference number
A due date
Instructions for payment or contacting Linkt
The registered owner may receive the notice even if somebody else was driving.
Why did I receive a Linkt toll notice?
Common reasons include:
The vehicle was not linked to an active toll account
The registration number on the account was incorrect
An account became inactive or had insufficient funds
A payment method expired or failed
A tag was missing or was not detected
A pass did not cover the vehicle or journey
The trip occurred before the vehicle was added to the account
The vehicle had been sold but the registration records had not been updated
Another person was using the vehicle
A number plate was recorded incorrectly, stolen or cloned
Receiving a notice does not necessarily mean every detail is correct. It does mean you should investigate it before the deadline.
What should I check first?
Before paying, compare the notice with your own records.
Check:
The heading on the document
The issuing organisation
The vehicle registration and state
The vehicle class
The toll road and travel date
The toll amount and additional fees
The invoice or notice number
The due date
Your Linkt account history, if you have an account
Keep a copy of the notice and take screenshots of any online submission or payment confirmation.
Is a Queensland toll notice a fine?
Generally, no.
A Linkt toll invoice is a request for payment from the toll-road payment provider. It is not the same as a Penalty Infringement Notice issued through the Queensland enforcement system.
However, an unresolved toll invoice may progress to a formal Notice of Demand. Failing to comply with that Demand Notice without a reasonable excuse can become a separate offence.
This distinction matters. A later infringement notice is generally issued for the alleged failure to comply with a Demand Notice, not simply because the original toll was unpaid.
How much is the Queensland toll notice fee?
As at 22 September 2026, Linkt lists the following Queensland fees:
Toll Invoice Fee: $10.81
Vehicle Matching Fee: $0.55 where applicable
Notice of Demand Fee: $30.28
These amounts are additional to the underlying toll.
The vehicle-matching fee may be applied differently depending on the road. Linkt states that Queensland tolls and fees are normally adjusted on 1 July each year, so check the current Linkt Queensland fees before relying on a dollar amount.
How long do I have to pay?
Linkt’s July 2026 Queensland process shows a 14-day payment period for a toll invoice.
However, always follow the exact due date printed on your document. Do not assume that a general online timeframe extends the deadline on your particular notice.
If the document is headed Notice of Demand, it is a later and more serious stage. Queensland legislation generally provides 30 days, or a longer period stated in the notice, to respond.
A government infringement notice normally provides 28 days from its issue date to act.
What can I do with a toll invoice?
Depending on your circumstances, you may be able to:
Pay the invoice through the official Linkt website or app
Transfer the invoice to an eligible toll account
Ask Linkt to investigate an incorrect trip or charge
Provide information showing that you were not responsible for the vehicle
Seek payment assistance if you are experiencing financial difficulty
If you already have a Linkt account, check whether the registration number and vehicle class were correct at the time of travel. Ask Linkt whether the invoice can be transferred to the account and which charges will still apply.
Do not assume a telephone enquiry has stopped the deadline. If Linkt agrees to place the matter on hold, ask for written confirmation.
What if I was not driving?
Do not ignore the notice simply because somebody else was driving.
Contact Linkt promptly and follow the procedure stated on the document. Relevant circumstances might include:
You had sold the vehicle
A family member, employee or another person was driving
The vehicle was rented or leased
The vehicle or number plate had been stolen
The registration number was recorded incorrectly
Keep any supporting evidence, such as transfer records, rental documents, police reports or written confirmation of who had possession of the vehicle.
If you have received a formal Demand Notice, Queensland law allows driver information to be supplied using a statutory declaration or the approved online nomination facility. Follow the instructions on that particular notice carefully.
What if my account or tag failed?
Check whether:
The vehicle was properly added to the account
The registration number was correct
The account had sufficient funds
The saved payment method was current
The tag was assigned to the correct vehicle
The tag appears in the account as active
Queensland legislation contains limited exceptions for certain administration and image-processing charges where non-payment resulted from a qualifying device fault that was not the driver’s fault and was unknown to the driver, or where the electronic toll system was inoperable.
These exceptions are fact-specific. Raise the issue with Linkt promptly and provide any available evidence. Do not assume that a tag problem automatically cancels the underlying toll.
How do I check whether the message is genuine?
Toll-road scams often create urgency and direct people to fake payment pages.
If you receive an unexpected text message or email:
Do not use the payment link in the message
Open the official Linkt app or type linkt.com.au into your browser
Search using the invoice number or vehicle registration
Compare the travel details with your own records
Contact Linkt through independently verified contact details
Do not provide banking details or passwords through an unexpected link
Linkt’s Brisbane customer-service number is 13 33 31.
What if the toll notice is wrong?
Contact Linkt before the due date and explain exactly which information you dispute.
Include:
The invoice number
The vehicle registration
The disputed trip
Why you believe the charge is incorrect
Copies of any supporting documents
The outcome you are requesting
Ask for a reference number and retain a written record.
If the problem is not resolved, ask for the complaint to be referred to Linkt’s internal customer-resolution team. You can then approach the Tolling Customer Ombudsman if the operator’s complaint process does not resolve the matter.
The Tolling Customer Ombudsman generally cannot review a government infringement notice once one has been issued.
What if I cannot afford to pay?
Contact Linkt before the notice expires and ask about Linkt Assist or other available payment support.
Depending on the circumstances, assistance may include a short extension or payment arrangement. Approval is not automatic, and new toll travel may still need to be paid.
Ignoring the invoice generally reduces your options and can allow additional fees or enforcement stages to follow.
What happens if I ignore a Queensland toll notice?
An unpaid toll invoice may progress to a Notice of Demand with a higher administration fee.
If a Demand Notice is not complied with, the matter may:
Be referred for civil debt recovery
Result in a government infringement notice
Progress to SPER if the infringement is not dealt with
SPER registration can add further fees and may eventually lead to enforcement action.
Read our guides to unpaid toll notices and fines in Queensland and SPER toll fines for an explanation of the later stages.
Why Robin Hood Tech is examining this process
A relatively small unpaid toll can grow through invoice fees, Demand Notice fees, infringement penalties and SPER enforcement costs.
Robin Hood Tech believes Queensland road users deserve clear notices, proportionate fees and a fair opportunity to correct genuine mistakes before a small debt becomes a serious financial problem.
That policy position does not remove anyone’s obligations under the current law. Whatever your opinion of tolling, deal with every notice by the stated deadline.
Frequently asked questions
Is a Linkt toll notice already a government fine?
Usually not. A toll invoice is generally an early billing document from Linkt. Check the heading because a Notice of Demand, Penalty Infringement Notice or SPER order is a different stage.
Why did I receive an invoice when I already have an account?
Your registration details may have been incorrect, the account may not have had sufficient funds, the payment method may have failed, or the vehicle may not have been linked when the trip occurred.
Can I transfer a toll invoice to my Linkt account?
Linkt allows eligible invoices to be transferred to an account. Check the current eligibility conditions and ask which fees will remain payable.
What if I sold the vehicle before the toll trip?
Contact Linkt immediately and provide evidence of the sale or registration transfer. If you have a formal Demand Notice, use the nomination method stated on the notice.
Can I dispute an incorrect toll notice?
You can ask Linkt to investigate an incorrect trip, vehicle, classification or charge. Provide supporting information and keep a record of the complaint. A successful outcome cannot be guaranteed.
Does making a complaint stop the due date?
Not automatically. Continue to follow the notice unless Linkt or the issuing authority confirms in writing that the deadline has been extended or the matter placed on hold.
What happens if I do nothing?
The invoice may progress to a Notice of Demand, debt recovery or an infringement process. A later unpaid infringement may be registered with SPER.
Where can I find information about Queensland toll roads?
See our guide to Queensland toll roads and payment options.
Official sources
Last reviewed: 22 September 2026
Disclaimer: This page provides general information only and is not legal advice. Rules, fees and procedures may change. Read your own notice carefully, check current official information and obtain independent legal advice if your circumstances require it. Robin Hood Tech is not affiliated with Linkt, Transurban, Brisbane City Council, the Department of Transport and Main Roads, Queensland Revenue Office or SPER.